WhatsApp Notifications

WhatsApp is the world's most-used messaging app, and your clients check it constantly. Sending booking reminders and confirmations via WhatsApp means your messages actually get seen — with open rates around 98% compared to roughly 20% for email.\n\nClients receive rich, formatted messages with all their booking details. They can reply directly to confirm attendance, request a reschedule, or ask a question. This two-way communication feels personal and immediate, building stronger client relationships without extra work from you.\n\nThe integration uses the official WhatsApp Business API for reliability and compliance. Messages are delivered instantly, support images and formatted text, and maintain a professional appearance with your verified business name. It's the modern communication channel your clients already prefer.

Features

How to Set It Up

  1. Connect your WhatsApp Business account in Settings > Notifications
  2. Verify your business phone number for the WhatsApp Business API
  3. Enable WhatsApp as a notification channel for reminders and confirmations
  4. Customise message templates to match your brand voice